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SHIPPING   POLICY

Shipping Policy

Delivery and Processing Times:

  • Wigs, bundles and lace systems have a processing and delivery time of 5-10 working days. In some cases, you may receive them even sooner than the estimated time.

  • Accessories typically require 2-3 working days for processing and delivery. In some cases, you may receive them even sooner than the estimated time.

Booking a Ready-Made Wig Fitting:

  • If you plan to book a fitting for a ready-made wig, please keep in mind that your order won't be dispatched immediately. To accommodate processing time, it's recommended to schedule the fitting at least 7 working days from the date you placed your order.

Order Fulfillment Details:

  • We'd like to emphasize that our ready-made wigs are not ordered in bulk, so it's crucial to allow the specified processing and delivery times to receive your order.

  • After your item has been dispatched, we'll promptly send you a tracking number via email.

  • Please be aware that all orders must be signed for upon delivery; otherwise, they will be redirected to your local depot.

We appreciate your understanding and patience while we work to ensure the timely and secure delivery of your orders. Should you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing our products!

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